Your Privacy Matters

1. Introduction

American Made Mover LLC (“we,” “us,” or “our”) operates as a moving coordinator and broker. We are not a common carrier and do not transport household goods ourselves; instead, we coordinate and arrange for transportation by FMCSA-authorized carriers. We are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and share personal information through our website (americanmademover.com) and in connection with our services.

2. Information We Collect

When you visit our website, request a moving quote, or communicate with us, we may collect personal information you provide, including:

• Contact Information: Name, phone number, email address, and physical addresses (origin and destination).
• Moving Details: Home size, estimated moving date, inventory details, and vehicle information (for auto transport services).
• Communication Logs: Records of your calls, texts, and emails with our moving coordinators.

4. How We Use Your Information

We use the information we collect to:

• Provide accurate moving quotes and bind coordinator estimates.
• Coordinate and arrange your moving logistics with FMCSA-authorized carriers.
• Communicate with you regarding your move coordinates, status, and logistics.
• Send transactional, operational, and customer support SMS alerts (when consented).
• Improve our website performance and user experience.

5. Sharing of Information

To perform our moving coordinator services, we share your moving details and contact info with the FMCSA-authorized motor carriers in our network assigned to handle your physical transport.

Crucial Exception: As specified in Section 3, text messaging originator opt-in data and consent are strictly excluded from all sharing. We will never share, sell, or rent your SMS consent data to any third party, affiliate, or partner for marketing or promotion.

6. Your Choices and Opt-Out

You can control how we communicate with you:

• Emails: You may unsubscribe from any emails by clicking the link at the bottom of the email.
• SMS/Text Messages: You may opt-out of text alerts at any time by replying STOP to any message we send. For assistance, reply HELP or contact our support team.